The long way round to a knowledge-grounded HR agent
How building a custom chunking pipeline for an HR triage agent taught me everything Microsoft was about to solve natively.
I'm Harry, an AI Solutions Architect
Thoughts on technology, organisations, and the messy reality of making both work.
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Latest Posts
Short-Term Memory in Copilot Studio: Extending the Context Window
Short-term memory in Copilot Studio isn’t about persistence - it’s about continuity. By promoting confirmed conversational state into session memory between execution passes, agents maintain context, avoid drift, and behave consistently across multi-step interactions.
From Rigid Flows to Adaptive Agent Design
Most Copilot Studio agents fail by being too rigid. Clear roles matter, but over-prescribed flows turn agents into brittle utilities. Flexible execution—planning, checking, adapting—is what makes agents useful beyond demos.
Structuring Topics in Copilot Studio for Agentic Behaviour
Explore how to build Copilot Studio agents that reason and plan through multi-step actions. Learn to structure topics with inputs and outputs for agentic behaviour, non-deterministic outcomes, and richer, context-driven responses.
Grounding Copilot Studio Prompts on Dataverse Tables
This article explains how Copilot Studio grounds custom AI prompts on Dataverse tables, enabling precise, structured, and filtered data retrieval.
Quick AI Chatbot Actions with DigitalOcean Functions and Copilot Studio
AI chatbots are powerful on their own, but they often need a little help to perform specific tasks. For example, imagine your